Shipping policy

Welcome to our Shipping Policy

At Strak Strak, we are committed to delivering your purchases in a timely and reliable manner. Our shipping policy is designed to ensure that your order arrives safely and exactly as you ordered it.

Processing Time:

  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery delays can occasionally occur, and we appreciate your patience during these times.

Shipment Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • Strak Strak is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • Strak Strak is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

  • We currently ship worldwide. Shipping rates and charges may vary depending on the delivery address for your order.
  • Your package may be subject to the customs fees and import duties of the country to which your order ships. These charges are always the recipient's responsibility.

Returns Policy:

  • Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Thank you for shopping with us. If you have any questions about our shipping policy, please contact us at info@barbershopstrakstrak.nl.